Work Comp Loss Run Reviews (Getting Online Access)
Obtain a copy of your current Workers Comp loss run for all claims less than 5 years old. If you have online access, that will help greatly. If not, check with your current and past carriers to see if you can access your claims online.
Ask for access to all notes, reserve increases, supervisory reviews, and any data that was input at the time of the First Report of Injury. Ask for as many User IDs and passwords that are needed for your company. We have seen where 10 people were having to take turns using one User ID. There are security concerns, but if your company is large enough there should be more accessibility than one User ID.
If you do not have online claims access, you will likely have to email the adjuster to get statuses, etc. It is advisable that you do a quick review before emailing the Workers Comp Adjuster. I do not recommend emailing for a status on every claim. See the next post for more info.
Next Up - You have online access or you have all of the loss runs - what do you do now?
Ask for access to all notes, reserve increases, supervisory reviews, and any data that was input at the time of the First Report of Injury. Ask for as many User IDs and passwords that are needed for your company. We have seen where 10 people were having to take turns using one User ID. There are security concerns, but if your company is large enough there should be more accessibility than one User ID.
If you do not have online claims access, you will likely have to email the adjuster to get statuses, etc. It is advisable that you do a quick review before emailing the Workers Comp Adjuster. I do not recommend emailing for a status on every claim. See the next post for more info.
Next Up - You have online access or you have all of the loss runs - what do you do now?
Labels: Obtaining Claims Data
posted by James J Moore at 3:22 AM
