What To Look For In A Workers Comp Claims Expert

Choosing a great Workers Comp claims review expert is some of the best strategically invested money in a company's budget. The main things to look for in your search are:

• Designations - such as AIC, ARM, CPCU, etc. Our next post will cover some of the designations. These designations are granted after a candidate passes national exams for a certain number of courses.
• Years of Experience - while this is a great indicator, we have performed review work after a so-called very experienced claims consultant that did not review the files very well.
• From One of the Big Companies - this is not an indicator of the level of service you will receive as it is down to the individual claims consultants in the companies that will service your account.
• Experience in a Certain State - this is not a big factor as one might believe. The main thing to remember is a claims consultant that has multi-state experience shows adaptability to different state systems.
• Prior Claims Adjusting Experience - there are some claims consultant companies that have no or few employees with actual claims adjusting experience.
• Statistical Backgrounds - this is critical for file by file reviews and is important for finding trends in the claims reserving
• No Conflicts of Interest - any person that may make a commission off your Work Comp policy may not be able to give an uninfluenced opinion.

I did not put these in any order of importance. The best of both worlds is to have a reserve/claims expert company that also reviews the premium calculations. A shameless plug - we are one of the few companies in existence that do both.

Up Next - Designations - What are they??

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